Handling NACKs

mardi 24 février 2015

A recipient has recently begun sending NACKs back when they can't make a patient match on their end. My instance of Mirth Connect interprets this as an error and sends me an email, which I don't want. I am delivering based on ordering provider, so I don't care that they can't make a demographics match.



Is there a way to ignore specific NACKs so they don't generate an error email, but still send error emails for things like connectivity problems? Should I just check "Ignore ACK" or "Send Response To" and filter ACKs?



Greg





Handling NACKs

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